Legal

Privacy Policy

Last updated [Publication date]
Effective [Publication date]

This Privacy Policy explains how InterSearch Tax Solutions, Inc. ("InterSearch," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information when you use our websites and services or communicate with us.

On this page

14 sections
01

Covered Websites and Services

This Policy applies to:

These websites, together with InterSearch-operated applications and services that link to this Policy, are the "Covered Properties."

InterSearch Tax Solutions, Inc. operates the Covered Properties and is responsible for personal information covered by this Policy. Individual properties may use different brand names and designs while sharing account, security, payment, communications, and customer-support infrastructure.

The checkout page, confirmation, receipt, and applicable service disclosures identify the merchant and service for each transaction.

02

Information We Collect

Depending on the service you use and your choices, we may collect the following information.

Identity and contact information

Your name, email address, telephone number, mailing address, account credentials, and communications with us.

Tax-service information

Information needed to prepare, transmit, track, or support a tax extension, tax return, payment, or related request. This may include taxpayer identification numbers, filing status, tax estimates, and information from forms or supporting documents.

Payment information

Payment-method tokens, card brand, last four digits, expiration information, billing address, transaction amounts, payment status, and fraud-prevention signals. Our payment processors receive and store full payment-card numbers and card security codes; InterSearch does not.

Account and service information

Services selected, filing and submission status, confirmations, preferences, saved-payment-method settings, support history, and service activity.

Device and usage information

IP address, browser and device identifiers, operating system, pages viewed, referring URLs, approximate location derived from IP address, cookies, and similar technology data.

Messaging information

Mobile numbers, message contents, timestamps, delivery information, consent records, and opt-out preferences when you use SMS support or another messaging service.

03

How We Use Information

We use personal information to:

We use and disclose tax return information only as permitted by applicable law and any applicable service-specific notices and separate consents. We do not sell tax return information.

04

Shared Customer Profiles Across Our Brands

The Covered Properties may use shared account, authentication, security, support, preference, and payment infrastructure.

When you use more than one Covered Property, we may recognize you as the same customer and associate basic account information, support history, service preferences, and transaction records with a shared InterSearch customer profile. This helps us provide account access, fraud prevention, consistent preferences, and customer support.

This shared infrastructure does not replace any separate consent required for tax return information, marketing communications, or payment authorization.

SMS consent for a particular support inquiry does not authorize unrelated promotional messages for other brands.

05

Saved Payment Methods

Your choice

We may offer a separate, affirmative choice to save a payment method to your InterSearch customer profile for future purchases.

If you select a cross-brand saving option, your saved payment method may be available for an eligible future purchase on another Covered Property. We will present that option clearly and will not preselect it.

If you do not select cross-brand availability, a payment method will not become available across the Covered Properties merely because you made a purchase, except where needed to complete a transaction you requested or otherwise permitted by law.

Information involved

Saved payment information may include a processor-generated token, card brand, last four digits, expiration information, and billing information necessary for payment processing. We do not receive or store full card numbers or card security codes.

Removal and recurring services

You may request removal of a saved payment method or withdrawal of cross-brand availability through your account, where available, or by contacting support@intersearch.tax.

Removal does not cancel an already-authorized transaction, an already-submitted filing, or a subscription or other future charge you separately authorized. A replacement payment method may be necessary to continue a service.

Our payment processors' privacy notices also apply to their processing of payment information.

06

When We Disclose Information

We disclose personal information as appropriate to provide our services and fulfill the purposes described in this Policy, including:

We do not sell personal information for money. We do not disclose tax return information for another party's independent marketing or other non-tax purpose without a valid, separate consent when required.

The specific restrictions on mobile information and SMS consent in Section 7 apply notwithstanding any broader disclosure provisions above.

07

SMS Customer Support and Mobile Information

InterSearch Tax Solutions, Inc. provides shared SMS customer support at (888) 218-6098 for TaxExtension.com, TaxExtension.org, FileLater.com, FreeTaxExtension.com, EasyTaxReturns.com, and StateTaxExtension.com.

When you text this number, we collect your mobile number, message contents, timestamps, and related support and delivery records. We use this information to respond to your inquiry, maintain support records, honor messaging preferences, and protect against fraud or misuse.

Responses may come from support staff or an automated support assistant.

Your inbound message permits replies about that inquiry. It does not enroll you in marketing messages, unrelated recurring notifications, or promotional messages for other brands.

We do not sell or rent mobile numbers, SMS consent records, or message contents. We do not share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are excluded from broader sharing provisions in this Policy and are not transferred for another party's independent use.

We may disclose information to service providers that help deliver messages and provide customer support, including messaging platforms and telecommunications carriers, solely as needed to provide those services. We may also disclose information when legally required.

We retain messaging and consent records as reasonably necessary to provide support, honor opt-outs, maintain security, and meet applicable recordkeeping obligations.

Reply STOP to stop messages from this support program.
Reply HELP for assistance or email support@intersearch.tax.

Please do not text Social Security numbers, payment-card details, passwords, tax returns, or sensitive documents. We may direct you to a secure account or upload process when additional information is necessary.

08

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the Covered Properties, remember preferences, secure accounts, measure performance, and understand how our services are used.

Where required, we provide a consent mechanism. You can also control cookies through your browser settings, although disabling certain technologies may affect service functionality.

09

Retention and Security

We retain personal information for as long as reasonably necessary to provide services, comply with legal and tax obligations, resolve disputes, enforce agreements, maintain security, and honor communication preferences.

Retention periods vary by information type, service, and applicable requirements.

We use administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage method is completely secure.

Protect your account credentials, use a unique password, and notify us promptly if you suspect unauthorized account access. Provide sensitive tax and payment information only through our designated secure services.

10

Your Choices and Privacy Rights

You may request access to, correction of, or deletion of personal information, subject to applicable law, identity verification, and our legal retention obligations.

You may unsubscribe from marketing emails using the unsubscribe link. Transactional, legal, security, payment, and other necessary service communications may continue as permitted by law. SMS opt-out instructions are described in Section 7.

Residents of certain jurisdictions may have additional rights, including rights to know, access, correct, delete, opt out of certain processing, or appeal a privacy-request decision.

To make a request, email privacy@intersearch.tax with the subject line "Privacy Request." We may need to verify your identity. Authorized agents may submit requests as permitted by law.

11

Children

The Covered Properties are not directed to children under 13. We do not knowingly collect their personal information except as permitted by law in connection with tax services requested by a parent or legal guardian.

If you believe a child has improperly provided personal information, contact privacy@intersearch.tax.

12

Third-Party Services

Our services may link to or interact with payment processors, tax professionals, tax authorities, and other third-party services.

Their privacy notices may apply to information they collect or process independently. This Policy does not govern third-party websites or services that InterSearch does not operate.

13

Changes to This Policy

We may update this Policy and revise its effective date. When legally required, we will provide notice of material changes through a Covered Property or another appropriate communication.

Changes will not override an existing consent choice where a new or separate consent is required.

14

Contact Us

InterSearch Tax Solutions, Inc.

Authorized IRS eFile Provider

Mailing address

975 E. Riggs Road, Suite 12-402
Chandler, AZ 85249

SMS customer support (888) 218-6098