Terms of Use and Service

You must be legally able to enter into these Terms. If you act for another person or entity, you represent that you have authority to do so.

You must provide accurate, current information, protect your credentials, and promptly notify us of suspected unauthorized account use.

You are responsible for activity through your account to the extent permitted by law.

The Covered Properties may provide online tools, information, preparation assistance, electronic transmission services, payment facilitation, filing-status information, and access to tax professionals where expressly offered.

The applicable service, price, filing form, merchant, and other material details are presented in the service flow or at checkout.

Unless we expressly agree otherwise in writing, InterSearch does not provide legal, investment, accounting, or tax advice.

You remain responsible for:

• Providing complete and accurate information.
• Reviewing forms and submissions before authorizing transmission.
• Determining applicable filing and payment obligations.
• Monitoring filing status and taking necessary corrective action.
• Paying taxes owed on time.
• Retaining your own copies of filings and records.

A filing extension generally provides additional time to file; it does not by itself extend the time to pay tax.

Tax authority acceptance, processing times, and outcomes are outside our control.

For an electronic tax-extension service, we may format the information you provide and transmit the applicable extension application through the authorized e-file process.

You must review the application before authorizing submission, monitor its status, and take necessary action if it is rejected.

By authorizing electronic filing, you authorize InterSearch and applicable e-file intermediaries, transmitters, or electronic return originators to transmit the relevant application and receive acknowledgments, rejection reasons, or delay information needed to provide the service.

Submission or processing may be delayed or unavailable because of incomplete information, eligibility requirements, system issues, tax authority availability, or other circumstances.

IRS authorization of InterSearch as an e-file provider does not constitute IRS endorsement of InterSearch or its services.

You consent to receive agreements, disclosures, receipts, confirmations, service notices, and other records electronically, to the extent permitted by law.

Delivery may occur by email, through your account, through the Covered Properties, or by text where you have separately requested or consented to that communication.

You confirm that you can access and retain electronic records. Keep your contact information current and retain copies of important communications.

You may request withdrawal of consent to electronic records by contacting support@intersearch.tax. Withdrawal may prevent us from providing a service that requires electronic delivery.

Agreement to these Terms alone does not enroll you in marketing texts.

Customer-initiated SMS support

InterSearch Tax Solutions, Inc. provides shared SMS customer support at (888) 218-6098 for TaxExtension.com, TaxExtension.org, FileLater.com, FreeTaxExtension.com, EasyTaxReturns.com, and StateTaxExtension.com.

By texting this number, you request replies concerning your support inquiry. Replies may come from support staff or an automated support assistant. Please identify the website you used.

Your permission applies to that support conversation. It does not enroll you in marketing messages, unrelated recurring notifications, or promotional messages for other brands.

Message frequency varies with your inquiry. Message and data rates may apply. SMS support is optional and is not a condition of purchase.

To stop messages: Reply STOP. You may receive one final confirmation of your opt-out. Further messages from this support program will stop unless you subsequently opt in again.

For help: Reply HELP, or email support@intersearch.tax and identify the website you used.

Other messaging programs

We may send a one-time passcode or another account-security message when you request it or where otherwise permitted by law. Separate enrollment disclosures may apply to account notifications or other messaging programs.

Marketing texts require separate consent where required by law. Marketing consent is not a condition of purchase. Follow the opt-out instructions for the particular program to stop its messages.

Delivery and sensitive information

Delivery is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages. Delivery may depend on your carrier, device, location, and other circumstances.

You must provide a mobile number you are authorized to use and notify us when it changes.

Texting support does not submit a filing, authorize a payment, or change a tax deadline.

Do not text Social Security numbers, payment-card details, passwords, tax returns, or sensitive documents. Use our designated secure services when such information is needed.

Our Privacy Policy explains how we handle mobile numbers, messages, and consent records.

Prices, included features, and applicable cancellation or refund terms are presented before purchase.

You authorize InterSearch and its payment processors to charge the amount displayed and accepted by you, including applicable taxes and fees.

The merchant name and payment descriptor are disclosed through the applicable checkout, receipt, or service documentation.

A refund does not reverse a filing or tax payment already submitted to a tax authority.

Tax-extension services

Once we electronically transmit an extension application to the IRS, we are not obligated to issue a refund except as required by law.

If the IRS rejects an extension, you may correct and retransmit the same form for the same taxpayer or business entity without an additional service fee, subject to applicable filing deadlines.

If the IRS rejects the initial extension because it is too late to accept applications for that tax year, we will issue a full refund upon request.

Tax-preparation services

Fees paid to reserve a tax professional or for self-preparation are nonrefundable once the return is transmitted to the IRS, except as required by law.

Where disclosed at purchase, a fee may be credited toward the final price of the applicable preparation service if the return is filed by the applicable IRS deadline.

More specific service terms presented at purchase control the applicable refund, credit, cancellation, and deadline rules.

We may offer the ability to save a payment method for future purchases. Our payment processors tokenize payment information; InterSearch does not receive or store full payment-card numbers or security codes.

If you make a separate, affirmative selection for cross-brand availability, you authorize us to make the saved payment method available for eligible future purchases on the Covered Properties.

Saving a payment method does not authorize a new purchase. A card will not be charged for another service unless you separately authorize that transaction or enroll in a recurring service that clearly authorizes future charges.

You may request removal of a saved payment method or withdrawal of cross-brand availability through your account, where available, or by contacting support@intersearch.tax.

Removal does not revoke an already-authorized transaction or automatically cancel a subscription or other service.

If you enroll in a recurring service, we will separately disclose the billing amount or calculation method, billing frequency, start date, cancellation method, and other required terms before enrollment.

You authorize recurring charges only as disclosed and accepted in that enrollment process.

Cancellation ordinarily stops future recurring charges but does not reverse charges already incurred. Service-specific cancellation terms also apply.

You retain your rights in information you submit, subject to the permissions necessary for InterSearch and its service providers to operate, secure, and provide the services and comply with law.

These permissions do not override legal restrictions or required separate consents for tax return information.

You may not use the Covered Properties to:

• Violate law or another person’s rights.
• Submit false information or information you are not authorized to provide.
• Interfere with security or service operation.
• Probe systems or scrape data without written permission.
• Introduce malicious code.
• Use automated access except as expressly permitted.

The Covered Properties, software, content, designs, trademarks, and other materials belong to InterSearch, its licensors, or other rights holders and are protected by applicable law.

We grant you a limited, personal, revocable, nontransferable right to use the Covered Properties for their intended purposes. No other rights are granted.

Our services may interact with payment processors, tax professionals, tax authorities, and other third parties. Their terms and privacy practices may also apply.

We do not control tax authority decisions, acceptance, rejection, processing times, assessments, or communications.

If you select an optional third-party service, that provider is responsible for its service. We will obtain separate consent where required before using or disclosing information to make that service available.

Links to third-party websites do not mean that we control or endorse them.

To the fullest extent permitted by law, the Covered Properties and services are provided “as is” and “as available.”

We disclaim warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement.

We do not guarantee uninterrupted availability, error-free operation, a particular tax outcome, or acceptance by a tax authority.

We do not audit or independently verify information you provide and are not responsible for rejection, taxes, penalties, or interest resulting from incorrect, incomplete, or misleading information you supply.

To the fullest extent permitted by law, InterSearch and its officers, employees, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenues, data, goodwill, or business opportunities arising from the Covered Properties or services.

Our total liability arising from a service will not exceed the amount you paid for that service.

Nothing in these Terms limits liability or consumer rights that cannot lawfully be limited.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless InterSearch and its officers, employees, affiliates, licensors, and service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms, misuse of the Covered Properties, or submission of false or unauthorized information.

We may suspend or terminate access when reasonably necessary to protect customers, comply with law, prevent fraud or abuse, or address a material violation of these Terms.

You may stop using the Covered Properties, subject to applicable service-specific cancellation terms and outstanding obligations.

We may update these Terms and revise the effective date. We will provide notice of material changes when required by law.

Continued use after the effective date constitutes acceptance to the extent permitted by law, except where a separate consent is required.

An update does not replace a required payment authorization, SMS consent, or tax-information consent.

These Terms, together with applicable service-specific terms and authorizations, form the agreement governing your use of the Covered Properties and services.

If a provision is unenforceable, it will be enforced to the extent permitted, and the remaining provisions will remain effective.

InterSearch is not your fiduciary or agent except to the limited extent expressly authorized for a particular service.

We are not liable for delays or failures caused by circumstances beyond our reasonable control.

Arizona law and applicable federal law govern these Terms, without regard to conflict-of-law principles.

To the extent permitted by law, you and InterSearch consent to exclusive jurisdiction and venue in the state courts of Maricopa County, Arizona, or the federal court for the District of Arizona.